Claire Lew

CEO & Founder, Know Your Team

Claire Lew is adjunct professor of entrepreneurship at her alma mater, Northwestern University and the CEO of Know Your Team, a software tool that helps managers become better leaders.

Claire Lew‘s company, Know Your Team, has helped over 15,000 people in 25 countries at companies like Airbnb and Kickstarter. Know Your Team also runs a online leadership community, The Watercooler, with 1,000+ leaders and thousands of conversations on hiring, firing, business growth and more. Claire’s mission in life is to help people become happier at work. She is often cited as an expert on the topic of creating more open, honest workplace environments, and has been published in Harvard Business Review, CNBC, Inc, Fortune, among others.

The Accidental Bad Manager

No one sets out to be a bad boss. But it’s easy to become one. After years of research from 15,000+ people and 25 countries, Claire Lew, CEO of Know Your Team, shares the biggest, most counterintuitive mistakes that leaders unintentionally make – and what to do about them.

Claire will also explain how data and customer feedback got from her original product helped her to identify a much bigger market where her tools could have a greater impact than the one she started to serve.